E-mail is always the best way for us to communicate with our customers. This allows us to research any needed questions you have so we can provide fast and accurate answers to your questions. We work hard to answer all questions within the same day, but please allow up to 2 days for difficult issues.
If you have technical issues. The fastest way to resolve the problem is through email. Sending technical questions through email allows us time to research and help correct the problem as fast as possible. This method also frees up more of your time. Please provide as many details about the problem as possible and email us at:
If you would like to reach us by phone, you can call us at 1-818-989-9797. The fastest way for us to solve the problems you are experiencing is via email, by using the link above.